Frequently Asked Questions

Questions about the Hair Cap

Yes, multiple clinical studies have shown that LLLT can be effective for treating androgenetic alopecia (pattern baldness) in both men and women. Follicon Labs Hair Caps are FDA-cleared LLLT devices for hair growth, which means which means they have gone through extensive testing for safety and efficacy.

LLLT (Low-Level Laser Therapy), can benefit anyone experiencing hair loss or thinning—regardless of the cause. It is FDA-cleared for both men and women and has been clinically shown to help with:

  • Androgenetic alopecia (male and female pattern baldness)

  • Telogen effluvium (stress-related or post-illness hair shedding)

  • Alopecia areata (patchy hair loss)

  • General thinning or weak, slow-growing hair

LLLT works by delivering therapeutic red light directly to the scalp, energizing hair follicles at the cellular level. This helps extend the anagen phase (the active growth stage of hair), reactivate dormant follicles, and improve overall scalp circulation—resulting in stronger, thicker, and healthier hair over time.

Whether hair loss is recent or has been a long-standing issue, LLLT offers a drug-free, non-invasive solution that supports the natural growth cycle of your hair. It’s not just for people with early-stage hair loss—it’s a versatile option that can complement almost any hair restoration plan.

Our Follicon 272 Elite Laser Cap should be used for 6 minutes per session, once daily. (The cap shuts down automatically after 6 minutes of being on).

Our Follicon 118 Pro Laser Hair Cap should be used once every other day. You can choose between a 15-minute session in continuous mode or a 30-minute session in pulsed mode. The device automatically shuts off after the selected duration for convenience and safety.

Our Follicon 81 Basic Laser Hair Cap should be used for 30 minutes per session, used once every other day. (The cap shuts down automatically after 30 minutes of being on).

Our recommended session times are based on clinical studies on laser therapy for hair loss. LLLT works on the principle that:

  • Too little energy will have no effect.
  • The right amount of energy will revitalize and strengthen hair follicles.
  • More energy will achieve no better results.

Overuse does not speed up results and may be counterproductive, so we recommend following the intended usage for your specific laser cap version.

Results vary by individual, but most users see noticeable improvements in 3-6 months. Full results may take up to 9 months of consistent use.

Saying that, we have had many customers report they started seeing positive results within 1-2 months.

Yes, LLLT is the safest and most non-invasive hair regrowth treatment. It is FDA-approved for treating hair loss in both men and women.

It has no known side effects, making it a safe, drug-free option for long-term use in both men and women.

Yes, LLLT can be combined with treatments such as minoxidil, DHT blockers like finasteride, and microneedling or mesotherapy for enhanced results.

It improves everything in the hair follicle cycle, from reducing inflammation, to producing growth factors, to enhancing blood flow, to boosting cellular energy in the scalp, which not only supports hair regrowth on its own but also enhances the effectiveness of any other treatment used alongside it.

LLLT is also commonly recommended after hair transplants, as many hair restoration surgeons use it in their clinics to speed up healing, reduce inflammation, and support the survival and growth of newly transplanted follicles.

LLLT is most effective for individuals, both men and women that still have some hair. It may not work as efficiently for men with severe baldness where hair follicles are completely inactive. In severe cases like these, a combined approach is recommended with DHT blockers and minoxidil to reverse hair loss and build a full head of hair.

Side effects are almost non-existent but may include a temporary shedding after the first few days, which is part of the natural hair regrowth process.

Yes, LLLT is effective for both men and women experiencing hair loss or thinning and is FDA-cleared for both men and women.

 

The energy that was revitalizing your hair follicles will stop, so hair loss will resume over time if the treatment is discontinued. Continuous use is recommended to maintain results and regrow even more hair.

 

Yes, LLLT caps are hands-free and designed for convenience. You can wear them while reading, watching TV, or while working on your computer.

 

There is no required maintenance for LLLT laser caps other than basic care to prevent damage. There is no need to clean the device, but if you choose to, use a microfiber cloth and avoid water or cleaning solutions, as they could damage the lasers or internal wiring.

Be careful not to damage the cable, as improper handling can affect the device’s functionality. Always store it properly and avoid bending or pulling on the wires.

Questions about Ordering

The ordering process is easy and straightforward. Simply add the product to your cart and proceed to checkout.

We accept all major payment methods, including credit and debit cards, Apple Pay, Google Pay, and PayPal for secure and quick transactions.

Once your order is placed, it will be processed within 3–4 business days. After it ships, you’ll receive a confirmation email with tracking details. For US orders, estimated delivery time (from the date of purchase) is approximately 10 days.

With our satisfaction guarantee policy, we accept returns within 9 months of your purchase. You will receive an 95% refund of the total price, with only just a 5% restocking fee.

We also offer a 5-year warranty for defects, with a full refund or free replacement if the product stops working due to a manufacturing issue.

Please note: the warranty does not cover accidental damage, misuse, or breakage caused by the user.

Our customer support team is available through live chat on our website. You can also reach us via email at info@folliconlab.com for any questions or assistance you may need.

Have More Questions or Need Further Assistance?

Contact us for any questions or support you need.