Frequently Asked Questions

Questions about the Hair Cap

Yes, multiple clinical studies have shown that LLLT can be effective for treating androgenetic alopecia (pattern baldness) in both men and women. Follicon Labs Hair Caps are FDA-cleared LLLT devices for hair growth, which means which means they have gone through extensive testing for safety and efficacy.

LLLT (Low-Level Laser Therapy), can benefit anyone experiencing hair loss or thinning regardless of the cause. It is FDA-cleared for both men and women and has been clinically shown to help with:

  • Androgenetic alopecia (male and female pattern baldness)

  • Telogen effluvium (stress-related or post-illness hair shedding)

  • Alopecia areata (patchy hair loss)

  • General thinning or weak, slow-growing hair

LLLT works by delivering therapeutic red light directly to the scalp, energizing hair follicles at the cellular level. This helps extend the anagen phase (the active growth stage of hair), reactivate dormant follicles, and improve overall scalp circulation, resulting in stronger, thicker, and healthier hair over time.

Whether hair loss is recent or has been a long-standing issue, LLLT offers a drug-free, non-invasive solution that supports the natural growth cycle of your hair. It’s a versatile option that can complement any hair restoration plan.

Our Follicon 272 Elite Laser Cap should be used for 6 minutes per session, once daily. (The cap shuts down automatically after 6 minutes of being on).

Our Follicon 81 Core Laser Hair Cap should be used for 30 minutes per session, used once every other day. (The cap shuts down automatically after 30 minutes of being on).

Our Follicon 9 Lascure Laser Hair Comb should be used for 11 minutes per session, used once every other day or 3x per week. (The comb shuts down automatically after 11 minutes of being on).

For users who prefer a slightly longer session, it is acceptable and helpful to extend the treatment up to 20 minutes, but not beyond that since excessive light exposure can overstimulate the follicle and become counterproductive.

Our recommended session times are based on clinical studies on laser therapy for hair loss. LLLT works on the principle that:

  • Too little energy will have no effect.
  • The right amount of energy will revitalize and strengthen hair follicles.
  • More energy will achieve no better results and is counterproductive for hair health.

Overuse does not speed up results and will be counterproductive, so it’s important to follow the intended usage for your specific laser cap version and not exceed the recommended time per session.

With consistent use, most users see steady improvement within 6 to 9 months and reach their best visible results around 12 months. LLLT does not only support regrowth, it also helps stabilize ongoing hair loss by keeping follicles active and reducing the rate at which they miniaturize.

This is especially important for anyone with more aggressive androgenic alopecia, since slowing the loss is often the key to maintaining density long term.

Continued use after the first year is recommended to preserve both the new growth and the stabilization effect.

Yes, LLLT is one of the safest and most non invasive hair regrowth treatments. It is FDA approved for treating hair loss in both men and women. It has no known side effects and is a drug free option suitable for long term use.

A small number of people who are sensitive to light in general may experience mild headaches, especially if they exceed the usage time or if they look directly at the lasers.

It is always recommended to avoid looking into the light sources, both to protect the eyes and to prevent any discomfort.

Yes, LLLT can be combined with treatments such as minoxidil, DHT blockers, and microneedling or mesotherapy for enhanced results.

It improves everything in the hair follicle cycle, from reducing inflammation, to producing growth factors, to enhancing blood flow, to boosting cellular energy in the scalp, which not only supports hair regrowth on its own but also enhances the effectiveness of any other treatment used alongside it.

LLLT is also commonly recommended after hair transplants, as many hair transplant surgeons use it in their clinics to speed up healing, reduce inflammation, and support the survival and growth of newly transplanted follicles.

LLLT is most effective for individuals, both men and women that still have some hair. It may not work as efficiently for men with severe baldness where hair follicles are completely inactive. In severe cases like these, a combined approach is recommended with DHT blockers and minoxidil to reverse hair loss and build a full head of hair.

Side effects are almost non-existent but may include a temporary shedding after the first few days/weeks, which is part of the natural hair regrowth process.

A small number of people who are sensitive to light in general may experience mild headaches, especially if they exceed the usage time or if they look directly at the lasers.

It is always recommended to avoid looking into the light sources, both to protect the eyes and to prevent any discomfort.

Yes, LLLT is effective for both men and women experiencing hair loss or thinning and is FDA-cleared for both men and women.

 

The energy that was strengthening your hair follicles will stop, so hair loss will resume over time if the treatment is discontinued. Continuous use is recommended to maintain results and regrow even more hair.

 

Yes, our Follicon Laser Caps are hands-free and designed for convenience. You can wear them while reading, watching TV, or while working on your computer.

 

There is no required maintenance for LLLT laser devices other than basic care to prevent damage. There is no need to clean the device, but if you choose to, use a microfiber cloth and avoid water or cleaning solutions, as they could damage the lasers or internal wiring.

Be careful not to damage the cable, as improper handling can affect the device’s functionality. Always store it properly and avoid bending or pulling on the wires.

Questions about Ordering

The ordering process is easy and straightforward. Simply add the product to your cart and proceed to checkout.

We accept all major payment methods, including credit and debit cards, PayPal, Apple Pay, and Google Pay for secure and quick transactions.

Once your order is placed, it will be processed within 2–3 business days. After it ships, you’ll receive a confirmation email with tracking details. 

For US, Canada and European orders, estimated delivery time is approximately 10-14 days. No custom charges are paid by the buyer.

With our satisfaction guarantee policy, we accept returns within 9 months of your purchase. You will receive an 90% refund of the total price, with only just a 10% restocking fee.

We also offer a 5-year warranty for defects, with a full refund or free replacement if the product stops working due to a manufacturing issue.

Please note: the warranty does not cover accidental damage, misuse, or breakage caused by the user.

Our customer support team is available through live chat on our website. You can also reach us via email at info@folliconlab.com for any questions or assistance you may need.

Have More Questions or Need Further Assistance?

Contact us for any questions or support you need through our live chat or send us an email to: info@folliconlab.com